We are in compliance with EU Directive 2023/2673. Deliveries to European Union addresses may be returned within 14 days after being received.
You should expect to receive your refund within four weeks of handing over your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, please Contact Us with your order number and details about the product you would like to return, and request the return via our Order Cancellation form. We will respond with instructions for how to return delivered orders.
